Frequently Asked Questions
Everything you need to know about your Free Spirit journey.
What is the standard shipping timeframe for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, and you will receive a tracking number via email as soon as your package departs our warehouse.
How can I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To start a return or exchange, please visit our online Returns Portal and follow the prompts to receive a prepaid shipping label.
What materials are used in Free Spirit Recreation apparel?
We prioritize quality and sustainability, using a blend of organic cotton, recycled polyester, and high-performance technical fabrics designed to withstand both outdoor adventures and everyday wear.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a more tailored silhouette.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Shop Pay and Afterpay.